IT Services Website User Survey

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USC's Information Technology Services (ITS) is in the process of redeveloping this website. To help provide you with a better experience, we’d like to ask you four quick questions.  

Choose the option that best describes you:

I'm a student at USC.

I'm a faculty member at USC.

I'm a staff member at USC.

I'm a researcher at USC.

I'm visiting USC or plant to visit USC.

I'm thinking about attending USC.

Other:

Why are you visiting this website today? (Choose all that applies)

I want to log in to a service.

I'm looking for self-help information to solve a problem.

I want to contact ITS for help.

I'm looking up information.

Other:

Required

How was your experience using this website?

Perfect! I easily found what I needed.

OK, but it could be better.

Not good! I couldn't find what I needed, or it was too hard to use.

Other:

What would make your experience better when using this website?
*

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