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People Operations Officer

THE BOMA PROJECT NAIROBI

Summary

The People Operations Officer is responsible for supporting the People Operations Department within LIFT Project through the provision of human resource generalist functions.

  • 1 Year renewable contract based on performance.
  • Male applicants are highly encouraged to apply.

Description

HR ADMINISTRATION

  • Employee Records - Maintain and update employee files; both on hard and soft copies and ensure the employee register and HRMIS is always updated.
  • Contract Management - Preparation and issuance of employee confirmation letters and renewal letters
  • Support in conducting exit interviews and manage the exit process including issuing certificate of service, working closely with the People & Culture Manager.
  • Leave Management - Regular updating of the leave register working closely with the Cluster Office Administrators
  • Liaise with the cluster offices and other departments in the preparation of annual leave planners.

 RECRUITMENT

  • Support the People & Culture Manager to adequately fill roles within agreed timelines as guided and ensure new joiners submit required placement documents.
  • Shortlist applications and conduct preliminary interviews and screen applicants for basic compliance as assigned.
  • Schedule interviews and follow up with Line Managers to provide feedback on each candidate then prepare the recruitment report for approval.
  • Ensure all recruitment policies, procedures and techniques are adhered to.

 COMPENSATION AND BENEFITS

  • Ensure timely inclusion and removal of employees in the relevant benefits schemes
  • Support the People & Culture Manager in preparation and timely submission of monthly payroll schedules.
  • Update the monthly payroll with the details of new employees, promotions and exits, while ensuring accuracy of data.
  • Ensures that all payroll changes are authorized prior to implementation.

PERFORMANCE MANAGEMENT

  • Support the People & Culture Manager to implement the performance management process as per performance calendar and timelines.
  • Responsible for maintaining accurate performance management records both electronically and hard copies on staff files.

LEARNING AND DEVELOPMENT

  • Conduct new staff onboarding working closely with the People & Culture Manager
  • Assist in identifying training needs within LIFT Project
  • Assists in the co-ordination of skills audits & learning and development initiatives to address competency gaps and skills needed within the organization.
  • Responsible for maintaining accurate training records.

EMPLOYEE RELATIONS AND WELFARE

  • Assists the People & Culture Manager in drafting summaries of hearing proceedings.
  • Assists the People & Culture Manager in providing guidance on HR policies to line managers and employees, so as to ensure that employment conflict is effectively managed.
  • Liaise with Staff Welfare representatives across the LIFT cluster offices for the co-ordination of staff welfare initiatives across the offices.

GENERAL

  • First point of contact - support employees on a day-to-day basis and answer questions about benefits, BOMA policies etc.
  • Work with the People & Culture Manager in ensuring employees are engaged by having a good employee experience.
  • Support the development and implementation of HR initiatives
  • Coordinate and participate in HR audits when called upon
  • Coordinate and complete adhoc HR projects as and when they arise.

Education

  • Bachelor’s Degree in Business with a focus on Human Resources, Business Management or Business-Related Course
  • Postgraduate Diploma in Human Resources or CHRP will be an added advantage
  • Member of IHRM

More Details on Experience

  • At least Four (4) Years progressive HR Generalist Experience

More Details on Skills

  • Excellent Planning & Organizing/Work Management Skills
  • Structured thought process and attentive to detail
  • High Integrity, Confidentiality and Tact capabilities
  • Ability to work under pressure, meet deadlines and work in a fast-paced environment
  • Results driven and goal focused
  • Self-motivated and proactive
  • Excellent communication and interpersonal skills
  • Excellent Teamwork/Collaboration ability
  • Proficient computer skills
  • Sound core knowledge of applicable labour laws legislation
  • Change Agent, Problem Solving / Judgement skills
  • Conversant with HRMIS systems

Terms And Conditions

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All applications to be submitted before 31st October 2022.