RADICAL - LUGGAGE STORAGE

For a start, the app itself has a lot of serious problems. It's frustrating how often it forces you to log in, cities are listed in an impossibly arbitrary order, dates are shown in that confusing US format, the maps lack important detail, and distances are expressed in 'miles' and other anachronisms. And then, even though I paid for my reservation in the app, at what was supposed to be one of the most popular storage places in London, they apparently had no way to look up my reservation, and wanted me to pay again. The whole system seems disorganised and broken. I give it an extra star because I did manage to store my bag in the end, but it was a terrible experience! I doubt I'll use this app again—stay away!

It worked great. Should be able cancel for no charge if you don't end up needing the service. I reserved in advance and found another solution for free for my bags, but had already paid for this and couldn't find a way to cancel. Since nobody would be burdened by me canceling I feel like this should be an option. We did end up using the service since we already paid for it. Will use again, but can feature is really needed.

It's useful, but watch out and read the fine print. You CANNOT cancel a reservation. You pay, that money is gone, even if it was a mistake or your plans change. The default bags selected in the app is also 2 for whatever reason. My mistake was missing that on my order and paying double what I needed to. I realized my mistake seconds after paying. They at least offered a credit, but that's it.