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2020 CUSTOMER SURVEY
Thank you for taking a moment to fill out our end of the year survey. We want so deeply to serve you to the absolute best of our ability and we couldn't do that w/o your feedback. THANK YOU!
vanessa@popsflowers.com
253.254.6705
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How satisfied were you with the products you purchased this year?
Extremely
Very
Mostly
Dissatisfied
Very Dissatisfied
Clear selection
How satisfied were you with the customer service you received this year?
Extremely
Very
Mostly
Dissatisfied
Very Dissatisfied
Clear selection
How easy was it to order with us this year?
Easy
Not convenient enough for me
Clear selection
Which of these options is the most convenient ordering method for you?
The FB Group, one pre sale day (same as 2020)
The FB Group, several pre sale days with a cut off day of the week
Your Website, with a cut off day of the week
Clear selection
As we grow our farm, which service are you more interested in us providing?
expanding delivery services!
a farm store for warm and dry in person shopping!
Clear selection
If you could improve/change one thing about shopping with us, what would that be?
Your answer
Do you plan to shop with us in the Spring?
yes
no
maybe
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In your own words, why did/do you shop with us?
Your answer
Would you recommend us to a friend?
yes
no
perhaps
Clear selection
What kind of content do you want to see us post in the FB group?
I prefer just posts related to shopping/availability
I would love to see more of your farm/planting/harvesting and behind the scenes peaks
I would like to see gardening advice and participate in gardening convos
Both option 2 and 3!
Clear selection
Do you follow us on Instagram? @popsflowers
yes
no
I will now!
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Are you a gardener?
yes
no
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Would you be interested in purchasing tulip bulbs, dahlia tubers, or live 'cutting garden' plants from us?
yes
no
maybe!
Clear selection
If yes, which would you be most interested in for your garden?
tulip bulbs
dahlia tubers
live plants! (dahlias, cosmos, zinnias, etc. in cut flower varieties)
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