Section 1 of 1
MAHARANI SHREE NANDKUWARBA MAHILA ART'S & COMMERCE COLLEGE, NILAMBAG.
Thank you for taking the time to participate in this questionnaire aimed at understanding and managing customer satisfaction at the wholesale firm Jyoti Traders. Your feedback is invaluable for identifying areas of improvement and implementing effective strategies. Please answer honestly and to the best of your ability.
Question
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Daily
Weekly
Monthly
Quarterly
Orders on call
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
2. What have you purchased the most at Jyoti Traders?
2. What have you purchased the most at Jyoti Traders?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Edible oil
Suger
Flour
Jaggery
Others
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
3. How are you satisfied with the delivery?
3. How are you satisfied with the delivery?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Other…
Add option
…
Answer key
(0 points)
Loading...
4. How are you satisfied with the quality of products ?
4. How are you satisfied with the quality of products ?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
5. How are you satisfied with the price of the products ?
5. How are you satisfied with the price of the products ?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
6. How are you satisfied with the managers communication with you ?
6. How are you satisfied with the managers communication with you ?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
7. How are you satisfied with the solutions of your specific requirements ?
7. How are you satisfied with the solutions of your specific requirements ?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
8. How longer you are been the customer of Jyoti Traders
8. How longer you are been the customer of Jyoti Traders
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Just few weeks
Just few months
2 - 3 years
More than 5 years
More than 10 years
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
9. Are you satisfied with the services provided by Jyoti Traders?
9. Are you satisfied with the services provided by Jyoti Traders?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Highly satisfied
satisfied
moderately satisfied
unsatisfied
highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
10. Would you recommend Jyoti Traders product to your contacts within your range?
10. Would you recommend Jyoti Traders product to your contacts within your range?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Definitely
Probably
Might or might not
Probably not
definitely not
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
11. What impressed you the most about the product / service ?
11. What impressed you the most about the product / service ?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Price
Quality
Customer service
Deliveries on time
More than one
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
12. How satisfied are you with the cleanliness of the firm?
12. How satisfied are you with the cleanliness of the firm?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Satisfied
Highly satisfied
Moderately satisfied
Unsatisfied
Highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
13. Are you satisfied with the behavior of staff / employee?
13. Are you satisfied with the behavior of staff / employee?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Satisfied
Highly satisfied
Moderately satisfied
Unsatisfied
Highly unsatisfied
Add option
or
add "Other"
…
Answer key
(0 points)
Loading...
*** Thank You for Participation ***
*** Thank You for Participation ***
Good
Loading...
Link to Sheets
Message for respondents
This form is no longer accepting responses
Summary
Question
Individual
Insights
Total points distribution
Loading...
Settings
Responses
Manage how responses are collected and protected
Presentation
Manage how the form and responses are presented
Defaults
Form defaults
Settings applied to this form and new forms
Question defaults
Settings applied to all new questions