UKG Ready 4+

I love this app for several reasons. First off I know my schedule and don’t ever have to worry about forgetting when I work. Which is amazing if you forget to look at the paper schedule and don’t want to call work to see when you work again. Secondly you can fix and time issues you have right then and there. If I forgot to clock in or clock out. I just simply put a note onto the day the that needs to be fixed to have my time correct. Also I see how many hours I actually worked for the week to ensure my checks are accurate.

The easy clock-in feature on the app’s homepage is useless. If you tap it, it requires you to enter in the password you created since Face ID is not an option at this point. That wouldn’t be so bad, except the app’s password requirements are beyond ridiculous. You will never remember your password. I’ve been forced to write it down. I leave it permanently posted in our shared office on a white board. All my coworkers have theirs written down too. Seriously, the password requirements are that bad where we’re forced to write them all down for ease of use. Face ID is only an option to log into the app. If you want to clock in that way, you have several counter-intuitive screens to tap thru before you can create a time punch. Horribly inconvenient when you’re trying to clock-in with seconds to spare. Another issue is the forced two-factor authorization that locked me out of the app. You frequently have to authorize your app, adding more time to clock in. This app could be easy, but the security is over-kill. My banking app is easier to use. I’d rather have an old fashioned punch card system than use this system.

I have this app to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing the app, so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using the app more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by the app. Or at least give us the option to change that. Please and thank you.