| The application of Kano model in the healthcare industry: a systematic literature review T Materla, EA Cudney, J Antony Total Quality Management & Business Excellence 30 (5-6), 660-681, 2019 | 148 | 2019 |
| Systematic review of Lean and Six Sigma approaches in higher education EA Cudney, SSJ Venuthurumilli, T Materla, J Antony Total Quality Management & Business Excellence 31 (3-4), 231-244, 2020 | 122 | 2020 |
| Evaluating factors affecting patient satisfaction using the Kano model T Materla, EA Cudney, D Hopen International journal of health care quality assurance 32 (1), 137-151, 2019 | 52 | 2019 |
| A decision support simulation model for bed management in healthcare EA Cudney, RA Baru, I Guardiola, T Materla, W Cahill, R Phillips, B Mutter, ... International Journal of Health Care Quality Assurance 32 (2), 499-515, 2019 | 28 | 2019 |
| An integrated methodology for evaluating patient service quality T Materla, EA Cudney Total Quality Management & Business Excellence 31 (15-16), 1738-1759, 2020 | 8 | 2020 |
| Systematic literature review of quality maturity matrix P Kush, EA Cudney, T Materla, J Antony Total Quality Management & Business Excellence 32 (3-4), 289-297, 2021 | 7 | 2021 |
| The need for quality in healthcare T Materla, E Cudney Quality Management Forum 43 (1), 11-13, 2017 | 7 | 2017 |
| Analyzing factors affecting patient satisfaction using the Kano model T Materla Missouri University of Science and Technology, 2018 | 3 | 2018 |
| An exploration of patient satisfaction attributes using the Kano model T Materla, EA Cudney The Journal for Quality and Participation 42 (3), 18-26, 2019 | 2 | 2019 |
| Evaluating students’ perceptions of preparedness for graduation EA Cudney, T Materla, E Adams Institute of Industrial and Systems Engineers (IISE), 2018 | 1 | 2018 |
| Identifying Factors Affecting Patient Satisfaction using the Kano Model T Materla, EA Cudney Institute of Industrial and Systems Engineers (IISE), 2017 | 1 | 2017 |
| Understanding Patients’ Needs using the Kano Model T Materla, EA Cudney American Society for Quality (ASQ), 2018 | | 2018 |
| Utilizing the Kano Model to Identify Factors Affecting Patient Satisfaction T Materla, EA Cudney Institute of Industrial and Systems Engineers (IISE), 2018 | | 2018 |
| Systematic review of the implementation of kano model in the healthcare industry T Materla, EA Cudney Proceedings of the International Annual Conference of the American Society …, 2016 | | 2016 |
Elizabeth CudneyMaryville UniversityVerified email at maryville.edu
